Subscription & Custom Coaching Policy / Non-Refundable
-All subscriptions active are for the months and time allotment purchased.
-You will be emailed a subscription code or app invite within 24 hours of your purchase
-The access code and invite are for one time use and single user only.
-There are NO refunds on any purchased programming once the customer has purchased.
-Once the program has been purchased from the store the purchase is final.
-If you share your code or invite another user who logs on to our team account without paying you will forfeit your subscription without any refund and both of you will be removed.
Custom Programs
As a customer of the Down Range Strength custom coaching and programming I acknowledge that I’m voluntarily training with Down Range Strength LLC and that I understand physical exercise has inherent risks. I confirm I’m physically capable, have shared relevant health info, and assume responsibility for any issues that arise. This program is for educational purposes, not a prescription.
-All custom coaching and programming is nonrefundable with no exceptions!!!
-Any phone consults that are cancelled or missed without a 24-hour notice will be billed with current consult rates on site.
-Any travel and specific scheduling conflicts must be communicated before the program starts
-If you skip workouts or weeks it will count towards your billing weeks and risk starting a new program with a new fee if the progress that has been programmed cannot be progressed and requires a rewrite.
-If you do not log in or miss 14 days of training (or two check ins) you will be discontinued from custom programming with NO REFUND! ! !
-If you quit the program at any point (there are no freezes) you will be required to purchase a new custom slot if you are allowed back on the roster.
-All custom programming is designed and recommended towards your specific goals that are stated when you begin, no changing goals sporadically due to lack of your commitment.
-If you change goals or focus without communicating before the program starts you will be billed for a new program.
-All programming will be laid out with the intent to reach your specific goals, if you spastically add stuff to the training, you will be dropped off your program with no refund and programming will discontinue, no exceptions.
-When you complete your goals and begin new cycles you may change goals and we encourage you to chase new challenges. For example, chasing added size and strength POST competition is encouraged.
-As injury prevention is a top priority of ours when we provide custom programming please note that if you add to the program in manners that risk injury you will be dropped immediately as a client with no refund.
-Examples of that include running other programs or subscriptions at the same time as you are doing custom, maxing out on deload weeks, adding intensity before programmed ramps that risk injury, not following recommended intensities, adding extra lifts (adding deadlifts on top of already programmed deadlifts), adding max effort exercises before they are programmed, adding strength training and cardio exercises before they’re recommended for results, etc.
-We must keep each lifter's safety in mind and that requires accountability on the lifter's part.
-Simply put, you are paying for very experienced programming and coaching. Use it. If you go off program your custom programming will immediately discontinue.